Return & Refund Policy

At JJDykes Photography, each photograph is printed and matted after your order is placed. We take care in preparing each print and want you to be happy with your purchase.

Returns and Exchanges

Because our photographic prints are prepared to order, we do not accept returns or exchanges for changes of mind, incorrect size selections, or other preference-based reasons.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and photographs of the damaged or incorrect item and its packaging.

We'll review the issue and work with you to arrange a replacement or refund, as appropriate, at no additional cost.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We may be able to cancel it before printing begins, but cancellations cannot be guaranteed once production has started.

Contact Us

For questions or concerns about your order, please use the contact form on our website.